In the debut episode of The Multi-Point Inspection Podcast from InteliChek, Brandon visits Serra of Jackson, which is a Chevrolet, Cadillac, Buick, GMC & Kia dealership in Jackson, TN, to see firsthand how this dealership is dealing with the ever changing landscape of the automotive service industry in the wake of the COVID-19 pandemic. GM Service Manager Thomas Gaugh explains how Serra of Jackson has been proactive in keeping technicians at Serra by developing a relationship with The Tennessee College Of Applied Technology (TCAT).