FREQUENTLY ASKED
QUESTIONS
REPAIR SHOP
FREQUENTLY
ASKED
QUESTIONS
What Happens
After I Sign Up?
How long does it take to get my first report?
Reports are typically ready in 1-2 weeks. We’ll personally notify you when it is ready to be reviewed.
Is it a good idea to share my favorable competitive price reports with my customers?
Yes, absolutely. Sharing your competitive prices with your customers is the beginning of helping them understand that you have a fair price versus your local competitors.
Do you suggest listing competitors' names on promotions and advertisements?
No, we strongly suggest not telling your customers who else services their vehicles. We suggest not listing your competitors' names in promotions because it is essentially free advertising for them.
Can I listen to the recordings of the calls you make for my competitive pricing report?
Yes, we will provide you with recordings from your store and your local competitors if you are in a recordable state; however, you will need to sign an indemnification agreement to allow us to record your service department - we will send that to you. The recording of our certified agents can be downloaded for training purposes.
In non-recordable states, we will not be able to record our conversations with your competitors.
Non-recordable states:
- California
- Connecticut
- Illinois
- Florida
- Massachusetts
- Maryland
- Michigan
- Montana
- New Hampshire
- Nevada
- Pennsylvania
- Washington
Once I see the report, is it a good idea to change my prices?
Yes, we recommend taking your competitive report data into consideration when you are reviewing your overall service pricing strategy.
Can I use my price comparisons on my digital media board?
Yes, you can! It is a great idea to share your favorable prices versus your local competition whenever and wherever you can. We have integrated the InteliChek system with the leading digital media board companies.
Can I promote my price comparisons with AutoNetTV?
Yes, you can. We have integrated the InteliChek system with AutoNetTV. You'll find it easy to show off your prices.
How can I promote my favorable service prices to my customers?
There are multiple ways to promote your favorable service prices to your customers. Our system lets you use your favorable service prices on digital media boards, posters, flyers, coupons and mailers.
